Refund Policy
Last Updated: October 5, 2026
BizDirect Marketing Agency LLC provides advertising placement in shared direct mail campaigns. Because ad space is limited and reserved in advance, the following refund policy applies to all purchases.
Payment
• A $50 non-refundable deposit is required to reserve advertising placement in either the 2,500-home or 5,000-home mailer.
• Advertising space is reserved once the deposit is successfully received.
• The deposit is applied toward the total campaign price.
• The remaining balance is due when the card is filled and ready to print, before printing begins.
Client Cancellations
• The $50 reservation deposit is non-refundable if the client cancels.
• Cancellation requests must be submitted by email.
• Any request to refund payments beyond the deposit may be reviewed at the company’s discretion before ad proof approval or the approval deadline, whichever occurs first. A refund is not guaranteed.
• Clients will receive a digital proof of their advertisement before printing.
• Clients are responsible for reviewing and approving their ad proof.
• Once the advertisement has been approved or the approval deadline has passed, refunds will not be issued.
Ad Proof Approval
Printing & Production
• Once the advertisement has been scheduled for printing or printing has begun, no refunds can be provided.
Mailing & Delivery
• Mailers are distributed through USPS to approximately 2,500 or 5,000 homes, depending on the selected campaign.
• BizDirect Marketing Agency LLC is not responsible for postal delays or delivery variations, and such events do not qualify for refunds.
Contact
If you have questions about this policy, please contact:
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BizDirect Marketing Agency LLC
Email: BizDirectmarketingagency@gmail.com